This study aimed to analyze the factors influencing user satisfaction with land administration public services at the local level using the Partial Least Squares Structural Equation Modeling (PLS-S...
<p><strong>Tác giả:</strong> Lan Lê Thị, Thị Kim Liên Nguyễn, Thi Phuong Thao Hoang</p>
<p>This study aimed to analyze the factors influencing user satisfaction with land administration public services at the local level using the Partial Least Squares Structural Equation Modeling (PLS-SEM) approach. The research model was constructed with five groups of factors, including administrative procedure quality, staff competence and service attitude, transparency and accountability, information technology infrastructure and online public services, and reception, support, and feedback. Da...</p>
<p>📄 DOI: <a href="https://doi.org/https://doi.org/10.31817/tckhnnvn.2026.24.7.07" target="_blank" rel="noopener">https://doi.org/10.31817/tckhnnvn.2026.24.7.07</a></p>
<p>📖 <a href="https://doi.org/https://doi.org/10.31817/tckhnnvn.2026.24.7.07" target="_blank" rel="noopener">Xem bài báo đầy đủ</a></p>
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